Frequently Asked Questions

How long will it take to receive my order?

Typically order processing will take 2-3 business days with orders taking 5-8 business days to arrive at your door.

Do you ship to PO Boxes?

Yes we do!

Where do you ship from?

Order ship from various warehouses across the US and Canada

Do you price match?

Yes! Reach out to us on our "Contact Us" page and send us the link to the lower price and we will give you our best offer!

All Bugatti and Edition22 orders over $99 ship free!

What is your return policy?

Returns can be made within 30 days of receipt of your item. Please contact us for a prepaid shipping label. We will accept returns and exchanges whether your item is damaged or you just changed your mind.

Warranty

We will honor Bugatti's warranty process including limited lifetime warranty on luggage and 2 years (24 months) on all other bags. All items purchased through Stiles Supply are automatically enrolled in our extended coverage guarantee. If your item is not covered by the manufacturer warranty or the warranty has lapsed, we will offer a one-time 50% off coupon to purchase a new item. If your item has been discontinued or you would like to try something different you may apply that coupon to any product. This guarantee covers everything from the original manufacturer warranty plus any damage from use/abuse/mishandling by airlines etc. Our goal is to offer you the best value in luggage, period.